Assistant City Manager/CTO

Under general administrative direction, performs highly responsible and complex management and administrative duties and undertakes a variety of special projects for the City Manager; assists the City Manager with the direction and coordination of the activities of all City departments; directly supervises assigned program areas; provides leadership in policy formation and implementation of policies and procedures; promotes effective and efficient operations throughout the organization by facilitating interdepartmental cooperation and sharing of resources; provides responsible staff assistance to the City Manager, City Council, and department heads; and serves as acting City Manager as required.

Duties & Responsibilities

The duties and responsibilities of the Assistant City Manager/CTO are to:

• Provide assistance and support to the City Manager, analyze and implement policies and programs, and respond to and resolve public inquiries.
• Direct and supervise the administration of the technology and innovation department.
• Develop programs and activities to attract and retain businesses for the City.
• Assess and communicate risks associated with technology-related investments and purchases.
• Develop business case justifications and cost/benefit analyses for technology spending and initiatives.
• Define requirements for new technology implementations and communicate them to key business stakeholders.
•  Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• Define and communicate City procedures, policies, and standards for acquiring, implementing, and operating new infrastructure, network systems, equipment, and other technologies.
• Approve, prioritize, and control projects and the project portfolio as they relate to Infrastructure and Operational Services. 
• Conduct research to remain up-to-date and knowledgeable about industry trends and emerging technologies.
• Analyze and improve upon technology standards across the organization.
• Creatively and independently provide resolution to technical problems in a cost-effective manner.
• Develop, track, and control their annual operating and capital budgets for purchasing, staffing, and operations.
• Supervise recruitment, development, retention, and organization of all technical staff in accordance with City budgetary objectives and personnel policies.
• Ensure continuous delivery of technical services through oversight of service level agreements with end users, and monitoring of systems, programs, and equipment performance.
• Ensure equipment and software operation adheres to applicable laws and regulations.